Shipping policy

About Shipping

1.The Delivery Time of Order 

Porcessing time (1-2 working days for in stock item) +Transportation time (depends on the shipping method you choose, you can see it on checkout page).

processing time for NOT IN STYOCK /NOT READY FOR SHIP items is as the product's description page show .

2.The Shipping Fee

Free shipping for items weighing 0.5kg or less. For packages over 0.5kg, the shipping cost will depend on the package's weight, volume, your country and shipping method you choose, you can add the item you are interested in into cart and go to checkout page to check how much the shipping fee is.

If your address is in a remote are ,they are may be extra shipping cost .

3.No Shipping Method Available When Checkout? 

Please email to support@nqplanet.com

4.Tracking Order

We will send tracking information to your registration email immediately after finish processing date.

5.Package Lost

If the package takes over 3 months in transit (4 months Brazil & Mexico & Chile & Argentina) and still didn't arrive or lost, we can offer a full refund.